Accentia Technologies, incorporated in 1991, provides solutions that are innovative and add the definitive technological edge to its client’s business processes. The company has a strong base in 14 locations spread across Mumbai, Hyderabad, Bangalore, Cochin, Trivandrum and Portland, New Jersey, Fort Lauderdale, Bhubaneshwar, UAE.
High performance combined with Six Sigma standards at every step in the SDLC process is an added advantage for all clients who have placed their confidence on the company. Its solutions focus on leveraging the latest technologies in innovative ways which boost customer’s bottom line and ensure that their products and services redefine the way the industry functions.
Accentia’s core strength is focused in developing itself in the healthcare segment by providing services in HRCM, ITES / IT, medical transcription, billing coding and various related client requirements. This has helped the company develop a strong client portfolio, which includes some of the best-known names in the industry.
The company believes in working strategically with partners who share values and core line of business to help it diversify and expand its product portfolio and reduce investment risk in the long run. Using highly evolved and systematic methods of deploying onshore and offshore resources and services to fulfill client requirements the company ensures a continuous work flow which helps clients drastically cut down costs and deployments time frames. This creates a strong synergy and fulfills the final objective of exceeding customer expectations.
Its lean approach towards application development and providing solutions is what differentiates Accentia from various others business and helps the company go the extra mile in increasing client satisfaction and accelerating its own growth.
Accentia provides clients with innovative BPO services that are highly cost effective and totally secure in its approach towards handling customer data and processing it. With a client base of over 312 firms, their growing confidence in the company’s services is a testimonial to the quality that Accentia provides to its clients at all levels.
Accentia is one of the few healthcare-outsourcing companies that provide HIPAA certified BPO services for medical coding billing and transcription. Its global operations span a large array of high-end back office services in the Healthcare Receivables Cycle management sector. Accentia has the in-depth experience and best practices to ensure quality and consistency.
The company helps its customers to keep them ahead of change with service-oriented architecture (SOA) in its application development solutions. Its team of experienced software architects creates and develops applications using various platforms, which suit the client requirements. A structured and systematic approach to application development enhances the flexibility to adjust strategies and practices while lowering costs by repurposing existing software rather than replacing it.
Organizations that look towards developing on core legacy architectures onto newer more stable architecture platforms require high levels of application customization in various areas. Accentia offers clients a host of application customization services which are developed based on analyzing core areas of software and application systems and refining and enhancing them to their highest levels while ensuring future compatibility.
Toll Free Dictation: Using toll free dictation lines the company ensures that clients are able to transcribe the material as required. The toll free system has various recording options which help clients securely login into its servers and use secured phone lines to maintain confidentially.
Digital Recorders: Using high quality digital recorders, the company records client data in voice format onto the digital media. It uses advanced DSS player software which can transfer and download files on to pc for editing and proof check. This is an ideal method for clients as the information transmission is almost instantaneous.
Secure FTP transfer: Clients who require online and rapid web access of data also prefer secured portals which help them transmit and receive completed transcription texts and send audio files for MT purposes. Accentia follows the strictest HIPPA standards with regards to data transmission and storage to ensure absolute confidentiality of client information.
In addition to these services, Accentia also provides a medical transcription automation system which streamlines workflow for hospitals and various other large clients of medical transcription to streamline their transcription workflow.