Competent Automobiles (CACL) was incorporated in 1985 as a private limited company and was converted into a public limited company in 1994.
CACL is a part of Delhi based Competent Group, promoted by Shri Raj Chopra. The profit making company, since its inception, is engaged in automobile business. Presently, the company has two dealerships of Maruti Udyog - one is for Delhi and other for Himachal Pradesh at Mandi. For Delhi dealership the company has four showrooms and three big workshops.
Much before Total Quality Management and ISO accreditations became fashionable buzzwords in management circles; Competent Automobiles was more than living up to its name. This has enabled the company to fully comply with the stringent norms set by MUL while other dealers were only gearing up. Competent has been example and trend setter for Maruti Customers.
The company operates in two business segments -- Automobile showrooms and Automobile workshops.
a) Automobile showrooms – Helpful executives, working under the over all guidance of Branch Manager, provides answers to customers queries, explain the features of various models and provide advice and assistance. They even accompany customers on test drive of new cars.
The company's main showroom is situated in the heart of New Delhi at Connaught Place. It contributes the highest number of maruti vehicles sales in India.
Besides this it also has showrooms in Lajpat Nagar, Gazipur, Rattan Park and Mandi (H.P.).
b) Automobile workshops – The company opened workshops on persistent demand made by its customers. The workshops are equipped with latest high technology tools and equipment, managed and manned by highly qualified, experienced and motivated managers and workers.
Its workshops are located at Gazipur, Mandi and Mehrauli.
The company is accredited with ISO-9002, which is an assurance of Total Quality,
The company’s status was recently re-affirmed at the All India Maruti Dealers' Convention at New Delhi. The company bagged maximum number of awards in all thirteen categories. Chief among these awards were those for best Sales, Service and Customer Satisfaction.
In the past, Competent's services have consistently won the primary award that really matters to any organisation providing services.