Formerly known as Hinduja TMT, Hinduja Ventures is part of the Hinduja Group companies. This is an outsourcing company that provides IT services and BPO/contact center services to customers. The company’s IT services provides application development and maintenance, legacy migration services, engineering design services and SAP implementation services. These services are complemented by Hinduja Venture’s BPO services in the area of back office claims processing, technical help desk support, contact center services, payroll processing, accounts receivables and accounts payable services.
It has got alliances and technology partnerships with global IT and technology players like IBM for technology on the websphere middleware platform, Compaq, Nortel for the support of switch technology for call centers, enhancement technology and 3I for training and recruitment for call centers, Oracle for Oracle database.
It has subsidiaries in India, US, UK and France. The Indian subsidiaries -In technology:
• SourceOne HTMT Inc,
• Customer Contact Centre Inc, and
• SourceOne Communications Asia Inc;
• Indusind Media Communications and
• InNetwork Entertainment; and
• n2Cable and
• Indusind Telecom Network.
The acquisitions of Source One Communications Inc, USA and Customer Contact Center Inc, Manila added many high-profile clients to its customer base in USA and expanded the company’s canvas of domain expertise from just telecom, insurance and discrete manufacturing to now include BFSI, pharmaceuticals, consumer electronics, household products, energy and utilities.
In 2010 Hinduja Ventures approved, to acquire all the shares of IDL Specialty Chemicals Ltd and to enter into a Memorandum of Understanding (MOU)