Intense Technologies Ltd was established in 1990, CK Shastri is the promoter of the company. It is a publicly owned enterprise software products company headquartered in Hyderabad, India. It offers enterprise agility through the intelligent Enterprise Customer Communication Management, intelligent Enterprise Information Management and intelligent Enterprise Content Management Suites.
Since their inception, they have laid a supreme emphasis on attracting and retaining the brightest of talent - be it solutions architecture, software development, technical support or marketing. Their people work in close knit teams and comprise of both specialists and multiplexers, motivated by a simple methodology –get the work done. Moreover, they do aim at going beyond tasks and roles when they build their teams, with the final focus always being on the customer and the delivery of innovation.
Their enterprise agility Suites are best-fit for a wide range of applications across a number of verticals and proven to solve mission-critical enterprise challenges. SOA-driven, they are highly scalable, typically require no additional investments in the form of IT infrastructure or manpower and backed by a compelling value proposition.
Their flagship enterprise agility offering, the iECCM Suite is a comprehensive, end-to-end, enterprise customer communications solution best fit for ETL (Extraction, Transformation and Loading), Enterprise Application Integration, Communication Design, Output Management and Self-care applications. Chosen for enterprise-wide customer communications by more than 75% of India’s Telecom Operators, the iECCM Suite enables enterprises to use their obligatory customer documents (such as bills, statements, receipts, invoices, etc.) for delivering customer-focused Agile Customer Experiences.
Their process and knowledge agility offering, the iECM Suite is a robust solution for generic Document Management and Process Automation and has emerging applications such as Information Rights Management, Customer Application Forms Management, Service Provisioning Workflow Automation and Non-voice Customer Response management. The iECM Suite’s ability to establish electronic offices and digital knowledge repositories means that it can usher in metric-driven automation into any enterprise process, across any vertical, be it Telecom, Banking, Insurance, Manufacturing or so on!
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Its flagship enterprise agility solution is the iECCM (intelligent Enterprise Customer Communication Management) Suite, an end-to-end process-unifying customer communications solution that helps enterprises turn their obligatory customer communications (and any other customer documents) into highly personalized, cross-sell and up-sell messaging enriched Agile Customer Experiences ,the iECCM Suite has a compelling value proposition and can (while significantly reducing costs) enhance customer service levels and speeds, compress time to market and transform enterprise customer communications into a strategic brand building competitive advantage.