Tricom India was incorporated in the year 1992. It offers an unconventional process outsourcing experience; powered by a combination of domain expertise, process skills and superior technology.
Tricom is uniquely positioned to service customer's requirements, by leveraging our tenets of quality and innovation, talent, and self-sustaining process framework and domain knowledge. We offer customized service offerings that translate into the most flexible and cost-effective services of the highest quality.
With over 2500 people operating out of different locations in the US and India, Tricom has been a critical partner to all its customers in achieving their business goals. Tricom has in-depth expertise in delivering generic document conversion services and process-specific solutions in areas like Legal Process Outsourcing, Title Insurance, e-Publishing, Software Services and Health Care Support Services.
The company has acquired Tricom Infotech Solutions Ltd. (TISL), formerly Godrej Global Solutions Ltd., for Rs 0.1963 billion comprising of cash and optionally fully convertible debentures. It also acquired Pacific Data Centers, Inc, USA (PDC). Earlier, in October 2007, Tricom had acquired the business of Apex Document Solutions, USA.
Tricom’s growth has been achieved on account of quality measures, timely deliveries, a wide service range, increased number of customers and increased awareness of the ITES-BPO industry. The company is committed to confidentiality, efficiency, reliability, versatility, adaptability, flexibility and total customer satisfaction.
The company is providing services for back-office work to overseas customers in different verticals such as Litigation Coding, Electronic Data Discovery (EDD), Title Insurance, Indexing and e-publishing. Considering the market potential for our existing services, the company has decided to consolidate these services by augmenting resources, both in operations and marketing.
The company has entered into development of software for which enhance search efficiency by finding current results from various websites. The company helps to achieve business goals by enabling to focus on core functions, rather than wasting valuable time on non-core and people-intensive processes.
In 2010-11 Tricom forayed into markets of North America, Brazil and Chile. Renewal of contract with "World's Largest Record Storage Company"
Product and services offered by the company:
The services offered by Tricom are divided in two parts BPO and Software