Zenith Infotech started by Akash Saraf in 1996, is an international company serving IT service providers worldwide. Its US-based headquarters is in Pittsburgh, Pennsylvania. Zenith provides three separate and distinct services-a Managed Service Infrastructure, a Virtual Help Desk and a Business Continuity Solution.
Managed Services Infrastructure- The trademarked SAAZ platform of the company provides a comprehensive hosted environment with tools for desktop management, server & network monitoring, an Advanced Scripting engine, a reporting engine and a ticketing system. Its data center is located in Fremont, California in one of the world’s top-ten rated collocation facilities.
Its 600-man Network Operations Center (NOC) in Mumbai, India compliments the efforts in providing proactive IT infrastructure management services in the marketplace. With over 3 years of NOC support experience and 15,000+ sites under management, our team provides unparalleled level of 24x7 support- giving over 2700 partners an edge over their competition. With matured processes in place, Zenith NOC is well poised to scale and provide on-demand back end support when you need it most.Business Continuity Solution.
Zenith Infotech’s BDR Solution is a comprehensive disk-based solution designed specifically for the SMB Marketplace. The Zenith BDR provides a white-labeled solution that allows our partners to maximize their profitability while building their own branding. With near real-time backups-as often as every 15 minutes, your capturing data as it changes. What sets this solution apart is that it includes a standby server which allows you to recover from server crashes or data loss in minutes, not hours or days. Full block level backups are done in minutes. Granular file, file folder, email, or email attachments can be restored in minutes as well. Virtual Help Desk.
Zenith provides a live help desk service from its Service Desk in Pittsburgh, PA. The Service Desk is staffed with experienced Level 1 and Level 2 technicians who have 2+ years of work experiencing supporting end-users on server, desktop and network level issues. This service is delivered using a combination of phone and remote control tools that are a part of the SAAZ software. A flat fee per desktop per month is charged for this Service Desk service.Zenith has Backup and Disaster Recovery (BDR) Resellers. Our BDR solution allows you to provide an enterprise-class solution to small to medium size businesses at a price they can easily afford. All this while you are making margins that will astound you.
Zenith offers one no-risk, money back guaranteed BDR Evaluation for all companies considering becoming a reseller. The Reseller may choose from the different models available and pay the appropriate deposit in order to conduct a 30-day evaluation. If the Reseller chooses to move forward, the deposit will be applied to the purchase of the NAS. If the Reseller decides not to move forward, the Reseller must pay for the return shipment of the device. After it receives the device in good working order, your deposit is fully refunded.
Zenith supports Windows Servers including 32 bit and 64 bit OS. With 80% of SMB’s having Windows based servers you have a large pool of clients whom you can cater to. Zenith’s BDR solution will set you apart from the competition, get you more sales closures, reduce overheads, and increase profits while ensuring your customer satisfaction. Simply put Zenith's mission is to help IT Service Providers grow their business without increasing their overhead.
In 2012 Zenith Infotech Launched the Zenith Cloud Academy and partnered with CompTIA to Launch Global Cloud Check Events
Solutions offered by the company:
Features:-Desktop maintenance-Server monitoring-Asset reporting-Advanced scripting engine
Backup & Disaster Recovery
Runs Directly From the NAS -Virtualize a Server in Less Than 30 minutes -Hardware Independent -Select a Point-in Time Snapshot Just Before the Failure -Virtual Server Will Have the Same Network Settings -Backups Occur During Virtualization -Virtualize Directly From Backups -Perform Real or Test Virtualizations
Virtual Help Desk