Persistent Systems, a global software and technology developer, is among the first AWS Partner Network (APN) Partners to create a support practice around Amazon Connect, a new cloud-based contact center service from Amazon Web Services (AWS). AWS launched Amazon Connect on March 28, 2017.
Persistent Systems plans to initially focus on key verticals including Finance and Healthcare. The company brings strong expertise in digital and deep understanding of AWS technology so its customers can fully benefit from Amazon Connect as it integrates with existing data sets to deliver support specific to them.
Persistent Systems is a global company specializing in software product and technology services. Persistent develops best-in-class solutions in key next-generation technology areas including Analytics, Big Data, Cloud Computing, Mobility and Social, for the telecommunications, life sciences, healthcare and banking & financial services verticals.